All CUBE features directly via Microsoft AppSource
The latest version of our CTI and interface solution LinkThat CUBE is now available on Microsoft AppSource. This update offers seamless telephony-integration for Dynamics 365. It comes with all the new interfaces to improve customer communication and speed up processes.
Improved telephony integration with Microsoft Dynamics 365
LinkThat CUBE connects all your telephony solutions with Microsoft Dynamics 365: Avaya, Mitel, Sinch, Five9 or CISCO – to name just a few. This creates a unified communication platform that streamlines workflows and increases customer service efficiency.
With the real-time data and complete history of Dynamics 365, the CUBE enables your teams to make data-driven decisions and increase their responsiveness. This also increases customer satisfaction. In addition, integration with Microsoft Teams and other Microsoft 365 tools promotes better collaboration. So all service and sales employees can always share information instantly and increase productivity even further.
In addition, we’ve brought the latest features of LinkThat ECCO, including the improved version of our speech recognition and call summarization, to Microsoft Dynamics. These updates ensure that your teams can focus on what really matters: Delivering first-class service.
See the new AI-features from LinkThat ECCO (Video in German)
English demo of LinkThat CUBE features in Microsoft Dynamics 365
Comprehensive customer view for exceptional service
Through integration with Dynamics 365, LinkThat CUBE provides a 360-degree view of customer interactions. This comprehensive view helps companies deliver personalized customer experiences and stand out in a competitive market. The LinkThat CUBE enables rapid adaptation to changing business needs and ensures that all operations remain agile and on target.
Telephony-integration for Dynamics 365
The new LinkThat CUBE version on Microsoft AppSource is available now. You can also find out more about how Dynamics 365 supports your company on the Microsoft Dynamics 365-Page.
