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LinkThat ECCO Insights: How to activate AI for your contact center

Save the date: Our webinar series continues on October 22 and we are bringing LinkThat ECCO Insights into play. We'll show you how to activate AI in the contact center to unlock the best customer service.

Do you face the daily challenge of improving
the customer experience and make your team more efficient?

On October 22, we’ll show you how to do just that – with LinkThat ECCO, the intelligent solution that takes your contact center to the next level.

What you can expect from the webinar

  • Innovations that optimize your processes & provide valuable insights into customer needs.
  • Intelligent tools that support your team & increase efficiency.
  • New AI technologies that improve your contact center.

LinkThat ECCO Insights

Language: German

Date: Tuesday, October 22, 2024

Start: 11:00 am (duration approx. 25 minutes)

Demo sessions: Florian Jung & Harald Kerschhofer

Moderation: Bettina Zambo

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The content

  • Lightning-fast setup and adaptation of an intelligent queue
  • Define intelligent keywords for efficient call routing with real-time alerts
  • Activation of automatic call summaries and categorization of calls

Sign up and find out
how LinkThat ECCO can support
your business and your employees.

We will send you all the information about participation and the process on time before the webinar. Registration is of course non-binding and participation is free.

We are already looking forward to an exciting session!

Picture of Bettina Zambo

Bettina Zambo

Since studying communications Bettina is working in media und produces content at LinkThat: written and spoken.

Do you want to find out more?