General
Active listening on the smartphone
Does active listening on smartphones really work? We take a closer look at the facts and show why transparency is particularly important when it comes to AI technology.
24. October 2024
Webinar
LinkThat ECCO Insights: How to activate AI for your contact center
On October 22, LinkThat ECCO Insights showed how to unlock the best customer service with the use of AI in the Contact Center. Watch it now.
22. October 2024
Contact Center
Customer Journey – Trust in insurance customer service
The evolution of the customer journey in the insurance industry: How to deliver perfect customer service even in crisis situations.
3. October 2024