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LinkThat CUBE receives new Avaya certification

The LinkThat CUBE has successfully received certification through the Avaya DevConnect program and is now officially certified for Avaya Aura® Communication Manager 10.2 and Avaya Aura® Application Enablement Services 10.2.

This means that our CTI middleware guarantees the integration of state-of-the-art interfaces and connects with the usual reliability.

Reliable technology for seamless integration

The successful certification by Avaya once again demonstrates how smoothly the LinkThat CUBE works with state-of-the-art communication solutions. This ensures the high reliability of our CTI solution.

The certification of the LinkThat CUBE by Avaya shows that we meet the highest standards of integration and offer our customers a powerful, reliable platform for their communication requirements.

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“We are delighted to further deepen our partnership with Avaya and to jointly create innovative solutions for customer communication,” says Matthias Krüger, Sales Director of LinkThat in Munich.

LinkThat CUBE: Efficient & flexible

The CUBE has been in use as a proven CTI solution for over a decade. It connects all common telephony and CRM/ERP systems. This enables companies to manage their communication processes centrally. The CUBE also provides support with innovative features. Omnichannel support and AI functions such as automatic customer recognition, real-time keyword spotting and intelligent routing increase efficiency.

Thanks to continuous further development, the CUBE is regularly equipped with new interfaces and functions in order to always meet the requirements of companies.

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LinkThat CUBE receives Avaya certification

Continuous innovation and partnership with Avaya

The certification by Avaya underlines our commitment to the highest quality standards and technological innovation. With the long-standing partnership between LinkThat and Avaya, we are focusing on future-oriented solutions that take customer service and communication to a new level.

If you would like to find out more about how the CUBE can be used, just write to us. Our team will help you to optimize your communication landscape in the long term.

Picture of Bettina Zambo

Bettina Zambo

Since studying communications Bettina is working in media und produces content at LinkThat: written and spoken.

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