CTI
LinkThat CUBE receives new Avaya certification
The CUBE is now officially certified for Avaya Aura® Communication Manager 10.2 and Avaya Aura® Application Enablement Services 10.2.
22. January 2025
News & Blog
News about LinkThat and the world of communications
Contact Center
LinkThat presents innovative solutions at CCW 2025 in Berlin
The CCW will take place from February 24-27 at the ECC Berlin. We look forward to presenting visionary solutions for customer service at our stand in Hall 3 and in presentations.
16. January 2025
Contact Center
LinkThat ONE: A New Chapter in Customer Service
The development of our customer service portal LinkThat ONE is now in its final stage. Here’s a brief update.
19. December 2024
Contact Center
Advantages of IVR: More efficiency for companies, more service for customers
How to use Interactive Voice Response successfully in customer service and create decisive advantages.
27. November 2024
Contact Center
Contact Center Trends 2025
We take a look at the contact center trends to expect in 2025 and what you can’t do without this year.
21. November 2024
Contact Center
AI in the contact center – myth and reality
There are numerous myths surrounding the use of AI that can lead to misunderstandings. What is really true?
7. November 2024