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Automated Customer Service – a guide
Where best to start as a company and which tools are essential.
Where best to start as a company and which tools are essential.
Which is the better solution? We shed light on the advantages and disadvantages of on-premise and cloud systems.
Artificial intelligence & dialects: How a company can ensure technology is reliable despite linguistic diversity.
The CUBE is now officially available as a CTI solution for Microsoft Teams and CISCO in the SAP Store.
The international congress trade fair for innovative customer dialog took place in Berlin for the 25th time. We were there.
We show how digital innovations are transforming the public sector and enabling a smooth, efficient service.