Contact Center
Dialect in speech recognition: the key to success
Artificial intelligence & dialects: How a company can ensure technology is reliable despite linguistic diversity.
14. March 2024
News & Blog
News about LinkThat and the world of communications
General
LinkThat CUBE for Microsoft Teams & CISCO: now available in the SAP® Store
The CUBE is now officially available as a CTI solution for Microsoft Teams and CISCO in the SAP Store.
6. March 2024
Contact Center
CCW 2024 in Berlin
The international congress trade fair for innovative customer dialog took place in Berlin for the 25th time. We were there.
29. February 2024
CTI
Evolution of the Customer Journey 2024 – Part 2
We show how digital innovations are transforming the public sector and enabling a smooth, efficient service.
27. February 2024
CTI
The latest news in the CUBE & CISCO world
All good things come in threes: what’s new with the CUBE & CISCO.
15. February 2024
Contact Center
The Evolution of the Customer Journey 2024
We show how efficient and customer-oriented interaction works in practice today, creating the perfect balance between technology and human interaction.
8. February 2024