CTI
LinkThat CUBE for Avaya CTI now available in the SAP® Store
The CUBE is now available as a CTI solution in the SAP Store. It enables the flexible integration of CRM and ERP solutions from SAP.
17. January 2024
News & Blog
News about LinkThat and the world of communications
General
The roadshow continues: On February 26
Together with Five9 and WTG, we invite you to the grand finale of the “United for Success” roadshow on February 26, 2024 at the Olympiastadion Berlin.
15. January 2024
AI
How do I use Voice Sentiment Analysis for telephony?
For the long-term success of a brand, it is not only the immediate sales that count; the brand image also plays a major role
12. January 2024
General
New strategies for more efficient processing of correspondence
With two powerful extensions, PRISM now makes automatic document processing even easier.
23. November 2023
Contact Center
CTI for Five9: LinkThat
CUBE with new Interface
Together with Five9 & WTG, we presented the new CUBE integration in the SAP Arena Mannheim. The show continues in Berlin on February 26th.
21. November 2023
General
How artificial intelligence is changing the world of work
In this interview, Harald Kerschhofer reveals the role generative AI plays in our day-to-day work and how we use it in the marketing department.
9. November 2023