AI
Austria promotes companies in the use of Artificial Intelligence
New grants for SMBs make it especially easy to invest in AI now and save in two ways. We explain how and are here to help.
14. February 2023
AI
How humans determine the quality of AI
Current developments show us how dangerous the unreflective use of AI is – and what expectations we should have of AI.
26. January 2023
AI
The hype around ChatGPT and what it means for AI
ChatGPT makes AI tangible for everyone. Is the excitement about the new wonder box, which has an answer to all questions, justified?
16. January 2023
AI
Video: Identifying key topics on the phone and leveraging them in SAP CX Cloud
link|that ECCO is real-time speech recognition for all CRM and telephony systems. Helpful actions step in as soon as topics are mentioned.
13. January 2023
AI
AI in film and TV: Why we can not get enough
Our fascination with robots and technological breakthroughs has accompanied us through the world of film and television for decades. How and why do these stories repeat themselves?
21. November 2022
AI
Keyword Spotting: What new Opportunities are Opening up for Contact Centers?
Keyword spotting on the telephony channel is a completely new and powerful tool. But what can it offer?
3. November 2022
Contact Center
LinkThat Cube 4.1 is Certified as Integrated with Cloud Solutions from SAP®
Our keyword spotting is now certified by SAP. See how agents benefit from helpful, automatic CRM actions during ongoing calls.
20. September 2022
AI
Automated Mail Traffic for Faster Social Benefits
Our Service Management software Myrmex verifies order processes and reduces waiting time for employees and insured.
7. September 2022
AI
Video Demo: Real-time Keyword Spotting During Phone Calls in Microsoft Dynamics 365
Helpful actions for key topics in live phone calls: This is the core feature of link|that ECCO. Watch a video demo!
19. August 2022
AI
Youth and AI: The Working World of the Future
Today, on International Youth Day, we take a look at which role Artificial Intelligence will play for jobs of the future.
12. August 2022