Contact Center
link|that at the Call Center Circle: On May 19 at 4 p.m
The Call Center Circle is back! Join us and find out, how AI can make customer interactions more personal.
12. May 2022
AI
May the 4th be With You – Part I. AI in the Media
Today, on Star Wars Day, we take an in-depth look at C3PO. What does the protocol droid tell us about the future of AI?
4. May 2022
AI
Digitization – Five tips for successful transformations
What can we do to ensure that digitization does not become an end in itself? We have five tips for a successful transformation.
27. April 2022
AI
Offering More Personal Interactions Despite AI
Using AI does not mean that the human element is lost. On the contrary, it can create a more pleasant climate for better experiences.
13. April 2022
Ecco
#KLARTEXT Webinar | Email Routing with Artificial Intelligence
The recording of the first edition of our new webinar series. How can email routing be improved with the latest technologies?
11. March 2022
AI
#klartext – What you should know about zoom webinars
Our new webinar series starts tomorrow. To make sure everything runs smoothly, we summarize all the important information about the Zoom login here.
22. February 2022
AI
#klartext webinar series on AI starts on 23.02.
We want to share our experience with AI projects with you. Register now for free and without obligation for our webinar.
4. February 2022
AI
Save the Date: Webinar on 23 February
On Feb. 23, Noman Khairul reports on challenges in developing email routing with AI.
11. January 2022
AI
ECCO: Video Insights into Telephony with AI
Do you want to know what ECCO really looks like? We prepared a couple of video demonstrations for you!
16. December 2021
AI
The Right Address: Our AI-based Email Routing
The most productive answer to the daily flood of emails: We also classify attachments
16. November 2021